Let other people chat with your agent
On managed Hermes agents (the Multify default), open User Access and add Telegram user IDs. Self-hosted setups use a pairing code instead — pick your path below.
Which kind of agent do you have?
Most Multify users have a managed Hermes agent (created from the dashboard — Multify runs the host). Self-hosted is the exception. Use the picker below if you're unsure.
You set up your agent at app.multify.co and we run it for you. If the agent's ⋯ menu shows User Access, this is you — use the green steps below →
You installed Multify's agent stack on your own machine (legacy OpenClaw CLI / openclaw.json). Multify does not manage that host. Use the blue steps below →
Hermes — User Access menu
Add teammates from your dashboard
Go to app.multify.co and find your agent in the list.
A small modal pops up titled User Access — <your agent name>.
This is usually you — the person who owns the agent. If your Telegram is already linked, it may be pre-filled.
Comma-separate multiple IDs (e.g. 1948372650, 9876543210). The change rolls out in a few seconds — no restart needed on your end.
Self-hosted — Pairing code
Pair each teammate from your terminal
They open Telegram, find your bot, and send any message — even just "hi". They don't need an account on MULTIFY.
A short code (8 characters, like ABCD5678). Have them send it to you. Codes expire after one hour.
Run this command on the machine that runs your agent:
openclaw pairing approve telegram <CODE>Repeat for each new teammate. That's it — they can now chat with the agent.
For developers — what gets stored where
Hermes writes the merged allowlist to TELEGRAM_ALLOWED_USERS in the agent's ~/.hermes/.env and restarts the gateway. The list lives on the sc_team_agents.settings_metadata column under the telegram_allowed_user_ids key.
Self-hosted agents persist approved IDs to ~/.openclaw/credentials/telegram-allowFrom.json. The relevant openclaw.json fields are allowFrom and dmPolicy for direct messages, and groupAllowFrom and groupPolicy for groups. List pending requests with openclaw pairing list telegram.